Launch discount: 10 % off everything with code LAUNCH10

Help

Questions and answers

Ordering

What do you sell?

Gotham Peptides sells research peptides from our own shelf, 1, 2 or 5 vials per strength, nothing else. No kits, no oils, no tablets.

Is there a volume discount?

Yes. 2 vials of the same strength are 10 % off, 5 or more 15 %. The price is shown on the pack size, the discount in the cart and at checkout.

Do I need an account?

No. You can order as a guest, with email (order mails as usual) or anonymously (order number and access code, no mails). An account with email and password keeps your orders in one place.

Is there a minimum order?

Yes, 40 euros of goods. The cart tells you if you are below.

What does research use only mean?

All products are intended for in-vitro research and laboratory use, not for humans or animals. We do not give medical advice.

Payment

How can I pay?

Crypto or cash on delivery. For crypto you paste the transaction ID into your order after sending, confirmation is automatic. Cash on delivery means you pay the courier; it is available in the countries the checkout shows.

Bank transfer or card?

No. Crypto and cash on delivery only.

What if I do not pay?

Without payment we close the order on our own after 7 days.

Shipping

How fast do you ship?

What is on the shelf leaves within 48 hours after payment, tracked. Delivery in Germany usually takes 1 to 2 business days after that.

Where do you ship?

EU countries only. Not to Switzerland, the UK or Norway.

What does shipping cost?

A flat fee per order: Germany 10 euros, other EU countries 20 euros.

What about customs?

Inside the EU there are no customs checks, which is why we ship there only.

Account and data

How do I sign in?

With email and password. Forgot it? Request a reset link on the sign-in page, it is valid for 30 minutes.

How long do you keep my address?

The delivery address is encrypted when the parcel ships and fully deleted 14 days after delivery, together with the tracking number. After that, no claims can be made for this delivery. From delivery on you can also delete it yourself right away in the order details.

How do I reach you?

On Telegram, the channel opens shortly. Until then by email: [email protected].

Not answered? [email protected]